Call Us: 661.728.6183

info@fontive.com

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Fontive Design Studio
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Frequently asked questions:

Graphic & Web Design:

What is a logotype?

The logotype or commonly called logo is a graphic design generally composed of letters, symbols and or signs, that aims to represent and identify a company or brand, also to distinguish itself from other competitors.


Is a logo important?

When a new company is born, the image of your logo is its first contact with potential customers. And yet, there are many who underestimate the importance of a great logo and do not pay attention to what it conveys. Not having a logo projects an image of carelessness and disorganization.


A properly designed logo will be able to communicate the personality, credibility, strength, structure and what a Company or Brand has to offer. It should be: memorable, attractive, simple, distinctive and consistent with the corporate identity; since it will be used on all kinds of printed and visual material, such as Business Cards, Flyers, Letterheads, Website, Banners, etc.


Regardless of whether the company is very small with few resources or one with growing capital; having an appropriate logo will always be what helps the company stand out and has a fundamental relevance to its success.

Does my logo need to be redesigned?

In many cases, it is necessary that companies make some adjustments or modifications to the design of their logo with new proposals or concepts they wish to incorporate. Especially as brands and organizations evolve over the years in key areas such as values or culture. It becomes necessary to communicate and reflect these changes through this visual element.


Es común ver que las marcas cambien los diseños de sus logos con el fin de mantenerse vigentes y adaptados a los nuevos formatos de visualización, también hay ocasiones en las cuales éstos deben renovarse por completo.


A total logo redesign is necessary when the it is unable to identify the brand in its entirety, not fulfilling its role of engaging your audience and not expressing eveything that makes the company different from the rest.

How does the logo process work?

Designing an effective logo is not a quick or easy process. It requires a considerate amount of time, experience and various stages of development in order to ensure that the final design of the logo will communicate the right message and relate to the appropriate target market.


We have streamlined our design process to ensure that your project is completed without problems and with the best posible outcome. This is how we do it:


Can changes be done after approving the design?

You may not change any information after an order has been approved and sent to print. For this reason we advise you to carefully review the design including spelling, phone numbers, addresses, graphics etc. before it is sent to print.


What is Responsive Web Design?

(RWD) is an approach to web design aimed at crafting sites to provide an optimal viewing and interaction experience—easy reading and navigation with a minimum of resizing, panning, and scrolling—across a wide range of devices (from desktop computer monitors to mobile phones).


Payment Information

How can I pay?

We accept cash, bank transfers or checks. We also accept Zelle, credit or debit cards through PayPal or Stripe with an additional charge.


In certain special cases, we can also make a trade agreement, either of godos or services or an agreement can be made if you are a non-profit association. Please contact us for more information.

Do I need to pay a deposit to start?

Any service or graphic art must be paid in full at the time the order is placed unless the order is equal to or greater than $200. In this case, a deposit of 75% for printed products and 50% for graphic design work must be paid when the order is placed; the remaining balance must be paid in full the date the project is approved.

Shipment Information

What locations do you ship to?

We ship to any location within the contigent United States. An extra charge will be applied depending on the weight of the ítem being shipped.


When will I receive my order?

After approving your design for print, you will generally receive the order within 5 to 7 business days. The orders that are approved during a weekend will be sent to print the following business day.


Legal Information

What is your privacy policy?

We are committed to respecting your right to privacy and protecting it when you visit our website or deal with our company. In it you will find our online information practices including how we collect and use your personal information.


To view our Privacy Policy click here

What are the Terms and Conditions?

The terms and conditions constitute the legal agreement that governs the services provided to the customers of Fontive Design Studio. Please read them completely.


To view our terms and conditions, please click here

Fontive Design Studio

Palmdale, CA

661.728.6183

info@fontive.com

Operating hours

Monday through Friday:

9:00 a.m. to 6:00 p.m.


Closed:

Weekends and Public Holidays

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